Privacy Policy of 192slot – Your Data, Protected

1Introduction and Controller Identification

The 192slot values the privacy of its users and is committed to handling collected personal data responsibly, transparently, and securely. This Privacy Policy clearly describes how 192slot collects, uses, stores, shares, and protects your personal information, in full compliance with the General Personal Data Protection Law (LGPD, Law No. 13,709/2018) and the guidelines of the National Data Protection Authority (ANPD).

This policy applies to all users who access or use the 192slot platform from Brazil, including the website, the mobile app, and any other official 192slot channel. By registering and using our services — Sports Betting, live casino, crash games, blackjack, slots, and other products — you are subject to the practices described in this document.

The personal data controller is 192slot, responsible for all decisions regarding the processing of information collected on the platform. If you have any questions, you can reach our team at suporte@192slot.net.

2Personal Data We Collect

The 192slot collects only the data strictly necessary to provide its services, meet legal obligations, and improve the user experience. Below, we detail the types of data collected and when that collection takes place:

During registration and identity verification (KYC):

• Full name as it appears on an official ID;
• CPF (Cadastro de Pessoas Físicas) issued by the Brazilian Federal Revenue Service;
• Date of birth;
• Email address;
• Mobile phone number;
• Full residential address including zip code (CEP);
• Copies of identity documents (RG, CNH, or passport) and proof of address, when required by the KYC process.

During platform use:

• Betting history, gameplay activity, deposits, and withdrawals;
• Sport and game preferences (football, Brasileirão, Libertadores, MMA/UFC, casino, crash games, blackjack, slots);
• Payment information — Pix key details, boleto bancário, credit/debit card (full number not stored), Mercado Pago, and TED transfer methods;
• Support communications (chat and email);
• Responsible gambling settings (limits, self-exclusions).

Automatically via technology:

• IP address and approximate geolocation;
• Device type, operating system, and browser in use;
• Cookie data, tracking pixels, and session identifiers;
• Access logs, browsing times, and pages visited on the platform.

3How We Use Your Personal Data

The data collected by 192slot are used exclusively for the purposes described below. No data is used in any way that is incompatible with the purpose for which it was collected:

192slot does not use your data to build credit profiles, sell information to external advertisers, or make automated decisions that affect your rights without the possibility of human review.

4Legal Basis for Data Processing (LGPD)

All personal data processing carried out by the 192slot has a specific legal basis under the LGPD (art. 7 and 11). The main bases used are:

• Contract performance (art. 7º, V): processing is necessary to perform the contract between you and 192slot — that is, to provide betting services, payment processing, customer support, and all other platform features;
• Compliance with a legal obligation (art. 7, II): certain data is collected as required by law or regulation, such as anti-money laundering rules, age verification, and fraud prevention;
• Consent (art. 7, I): for sending marketing communications, promotions, and bonuses, we request your explicit consent, which can be withdrawn at any time;
• Legitimate interest (art. 7, IX): for security analysis, platform improvement, and fraud prevention, provided this does not override your fundamental rights;
• Credit protection and fraud prevention (art. 7, X): for financial operations and monitoring of suspicious transactions.

5Sharing Data with Third Parties

The 192slot does not sell, rent, or trade your personal data to third parties for commercial purposes. Data sharing only occurs in the strictly necessary situations described below, always with appropriate contractual safeguards:

• Payment providers: to process deposits and withdrawals via Pix, boleto bancário, credit/debit card, Mercado Pago, and TED transfers with banks such as Nubank, Itaú, Bradesco, and Banco do Brasil. These providers receive only the data strictly necessary to complete the transaction;
• Game providers (casino partners): to make live casino games, slots, crash games, and blackjack available on the platform, we share minimal session data with licensed providers. These partners maintain their own certified security standards;
• Identity verification services (KYC): to confirm your identity during the verification process, we may use specialized platforms that securely process documents and facial biometrics;
• Legal and regulatory authorities: when required by law, court order, fraud investigation, or request from a competent authority — such as the Receita Federal do Brasil, the Ministério da Fazenda, or the Autoridade Nacional de Proteção de Dados (ANPD);
• Analytics and security partners: anti-fraud and behavioral analysis tools that help protect the platform and its users, processing data in aggregated or pseudonymized form wherever possible.

All third parties that receive data from 192slot are bound by contractual data protection clauses and are required to handle that information with the same level of care demanded by the LGPD.

6Cookies and Tracking Technologies

The 192slot uses cookies and similar technologies to enhance your experience on the platform, ensure security, and analyze service usage. Below we explain the types of cookies used:

• Essential cookies: required for the basic operation of the platform — authentication, game session maintenance, security, and basic preferences. These cannot be disabled without impairing platform functionality;
• Performance cookies: collect anonymous data about how you browse the platform to help identify errors, improve speed, and enhance the overall experience. They do not identify you individually;
• Functionality cookies: remember your preferences, such as language, odds display settings, and recently accessed games. They make your browsing experience more personalized and seamless;
• Analytics cookies: used to understand platform usage patterns at an aggregate level — which sections are accessed most, average session duration, and the performance of specific features.

You can manage your cookie preferences in your browser settings. Blocking certain cookies may cause some platform features to stop working properly. For questions about specific cookies, please contact 192slot support.

7Information Security

The 192slot adopts a robust set of technical and organizational measures to protect your personal data against unauthorized access, alteration, unauthorized disclosure, or destruction:

• SSL/TLS encryption: all communications between your device and 192slot's servers are encrypted using SSL/TLS protocols — the same standard used by banks and major e-commerce platforms in Brazil;
• Secure storage: sensitive data, such as identity documents and financial information, is stored on servers with restricted access controls, regular backups, and protection against unauthorized access;
• Two-Factor Authentication (2FA): available to all users, two-factor authentication adds an extra layer of protection to your account, requiring confirmation via email or phone in addition to your password;
• Real-time anti-fraud monitoring: automated systems monitor transactions and behavior patterns to detect suspicious activity before any harm occurs;
• Restricted staff access: only 192slot staff with a proven operational need are granted access to users' personal data, under a strict confidentiality obligation;
• Periodic security audits: 192slot's infrastructure undergoes regular security reviews and testing to identify and address vulnerabilities before they can be exploited.

In the event of a security incident that may affect your personal data, 192slot will notify impacted users and the ANPD within the deadlines established by the LGPD.

8Data Retention and Deletion

The 192slot retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. The retention criteria are as follows:

• While the account is active: registration data, betting history, and financial transaction records are retained for as long as your account remains active on the platform;
• After account closure: financial and transaction data is retained for up to 10 (ten) years in compliance with tax and anti-money laundering obligations imposed by Brazilian law;
• Identification documents (KYC): retained for up to 5 (five) years after account closure to meet regulatory requirements;
• Access logs: retained for 6 (six) months, in accordance with the Brazilian Internet Civil Framework (Lei nº 12.965/2014);
• Support communications: retained for 2 (two) years for quality assurance and dispute resolution purposes.

Once retention periods have elapsed, data is securely deleted or irreversibly anonymized. You may request deletion of your data at any time, subject to the legal limitations described above — any data that cannot be deleted due to a legal obligation will be kept only for the minimum period required.

9Your Rights as a Data Subject

The LGPD grants you, as a personal data subject, a set of rights that 192slot is fully committed to upholding. You may exercise these rights at any time by contacting our support team:

To exercise any of these rights, please contact us at suporte@192slot.net with the subject line "LGPD Rights". We will respond within the legal deadline of up to 15 business days.

10Protection of Minors' Data

The 192slot is a platform intended exclusively for users aged 18 and over. Sports Betting, casino games, crash games, and all other platform services are strictly prohibited for minors.

192slot enforces strict age verification at registration, including CPF verification and, where necessary, identification documents. If we determine that an account was created by a minor, it will be immediately closed and all associated data will be permanently deleted from our systems, with no possibility of balance recovery.

Parents or guardians who become aware of unauthorized use of the platform by a minor in their care should contact 192slot support immediately at suporte@192slot.net. 192slot does not intentionally collect data from minors and does not process information about children or adolescents for any purpose.

11International Data Transfer

Some of the service providers used by 192slot — such as live casino game platforms, KYC providers, and security tools — may be located outside Brazil, which may involve the international transfer of personal data.

When this occurs, 192slot ensures that international data transfers meet LGPD requirements (art. 33) by adopting safeguards such as:

• Transfers to countries whose level of data protection is recognized as adequate by the ANPD;
• Specific contractual data protection clauses with international suppliers;
• Guarantees that transferred data receives the same level of protection required under Brazilian law.

192slot maintains an up-to-date record of international data transfers and can provide information about them upon a duly substantiated request from the data subject.

12Changes to this Privacy Policy

The 192slot may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. Whenever material changes are made, users will be notified at least 15 days in advance via:

• Email sent to the address registered on the account;
• A prominent notice in the user dashboard within the platform;
• Updating the "Last reviewed" date at the top of this page.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account and request deletion of your data before the changes take effect.

The most current version of this Privacy Policy is always available on this page, in Brazilian Portuguese.

13Contact, DPO & Privacy Channel

For any questions related to this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, the 192slot provides the following channels:

• Privacy email: suporte@192slot.net (subject line: "Privacy" or "LGPD Rights");
• Live support chat: available 24 hours a day, 7 days a week, directly on the platform after login;
• Data Protection Officer (DPO): 192slot has appointed an internal data protection officer, who can be reached at the same email address with the subject line "DPO — Data Protection".

If you believe your rights have not been properly addressed by 192slot, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), as set out in art. 18, § 1º, of the LGPD. 192slot respects the authority of the ANPD and cooperates fully with its investigations and guidance.

Our team responds to privacy requests within 15 business days, as required by the LGPD. Responses are always provided in Brazilian Portuguese.